{"id":727,"date":"2022-12-19T13:40:28","date_gmt":"2022-12-19T13:40:28","guid":{"rendered":"https:\/\/loja.springschool.me\/?page_id=727"},"modified":"2022-12-20T14:20:56","modified_gmt":"2022-12-20T14:20:56","slug":"politica-de-compras-e-trocas","status":"publish","type":"page","link":"https:\/\/loja.springschool.me\/en\/politica-de-compras-e-trocas\/","title":{"rendered":"Purchasing and Exchange Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"727\" class=\"elementor elementor-727\">\n\t\t\t\t\t\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-240d441 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"240d441\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b6796d1\" data-id=\"b6796d1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-689d96c elementor-widget elementor-widget-text-editor\" data-id=\"689d96c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.14.0 - 26-06-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<h1><span style=\"font-weight: 400;\">exchange policy<\/span><\/h1><p><span style=\"font-weight: 400;\">Return Policy for Online Sales.<\/span><\/p><p><span style=\"font-weight: 400;\">All occurrences involving exchanges or returns must be made within a period of up to 24 hours from the delivery date and must be communicated to our customer service sector.<\/span><\/p><ol><li><span style=\"font-weight: 400;\"> When to refuse the product<\/span><\/li><\/ol><p><span style=\"font-weight: 400;\">Products are sent to the customer exactly as they were delivered to us by the manufacturer. If any of the following hypotheses occurs, refuse receipt and write the reason for refusal on the back of the DANFE (Electronic Invoice Auxiliary Document):<\/span><\/p><p><span style=\"font-weight: 400;\">\u2013 open or damaged packaging;<\/span><\/p><p><span style=\"font-weight: 400;\">\u2013 defective product;<\/span><\/p><p><span style=\"font-weight: 400;\">\u2013 product not in accordance with the order;<\/span><\/p><p><span style=\"font-weight: 400;\">\u2013 lack of accessories.<\/span><\/p><p><span style=\"font-weight: 400;\">If you still accept the product, please contact customer service within 72 hours.<\/span><\/p><p><span style=\"font-weight: 400;\">In case of return, it is essential to follow the following instructions:<\/span><\/p><p><span style=\"font-weight: 400;\">\u2013 pack the product in its original or similar packaging;<\/span><\/p><p><span style=\"font-weight: 400;\">\u2013 return all items\/accessories that came with the product;<\/span><\/p><p><span style=\"font-weight: 400;\">\u2013 immediately contact our service and support team.<\/span><\/p><p><span style=\"font-weight: 400;\">Refund of amount paid<\/span><\/p><p><span style=\"font-weight: 400;\">The refund of amounts paid is made using the same payment method chosen in the purchase process.<\/span><\/p><p><span style=\"font-weight: 400;\">For purchases paid by credit card, the card company will be notified and the reversal will occur on the next or subsequent invoice, at once, regardless of the number of installments used in the purchase. The refund period depends on the card issuer.<\/span><\/p><p><span style=\"font-weight: 400;\">In purchases paid by bank slip or direct debit, the refund will be made through bank deposit, within 10 (ten) business days, only in the buyer&#039;s checking account, which must be individual.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">The refund of amounts will be processed only after receipt and analysis of the products at the Distribution Center.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Exchange Policy Return Policy for Online Sales. All events involving exchange or return must be made within 24 hours, counting from the delivery date and must be communicated to our customer service department. When to refuse the product The products are sent to the customer exactly as we \u2026 <br \/><a href=\"https:\/\/loja.springschool.me\/en\/politica-de-compras-e-trocas\/\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">Purchasing and Exchange Policy<\/span><\/a><\/p>","protected":false},"author":1,"featured_media":694,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.11 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Pol\u00edtica de Compras e Trocas - Spring School - Loja Virtual<\/title>\n<meta name=\"description\" content=\"Ao acessar ao site Spring School, concorda em cumprir estes termos de servi\u00e7o, todas as leis e regulamentos aplic\u00e1veis \u200b\u200be concorda que \u00e9 respons\u00e1vel pelo cumprimento de todas as leis locais aplic\u00e1veis. 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